Wednesday, May 4, 2011

Problem Solving

All problems are not identical. Some will bite you. Some just nudge you. Nudges them are worthy of more attention.

You problems will encounter two types of acute and chronic. The two different warning signs and different ways to solve them. You to solve problems and how they both need to be aware of. You already know about the first type can. But knowing how to identify and solve other types for you and your organization will provide the maximum benefit.

The most common acute problem. You do not have to go looking for it. It usually rears up and bites you on the spot is the back or any other tender. Acute problem appears suddenly, lots of attention and demands immediate action is. Two classic examples are a warehouse fire or an angry customer. This type of problem that most people have in mind when he says that he is a problem solver.

Old problem is less recognized but more important. Chronic problem makes it slowly - so slowly that we are often used for minor inconvenience. We make excuses for it or ignore it. Even if discovered, the old problem and experts dispute, appeals denial of the problem. They claim that this is a real problem that there is no proof yet. We smoke, global warming and the stock of used tires have accumulated in the example. Unfortunately, very few organizations hire people to help with chronic problems to resolve.

Acute problems

Serious problems exist is irrefutable. High-tech world we can call it digital - or off. No one questions the reality of the problem. The question is, do you fix it and how fast can you fix it? It really is more of a fix to solve the issue.

Solve a serious problem and a strategic approach centers on damage control takes. Real, urgent and time sensitive demands action - Titanic striking an iceberg was a serious problem. There is no question at this moment was critical. Action seeking solutions. There is no need of thinking and finesse, but quick and noticeable results in a high need to have very little time. Movies and TV series of the same name, MASH, they never imagined surgery - he quickly saved lives.

Response time is critical. Preparation serious problems respond best practice with tools and methods are handled. There is little time consuming. You must react. Firefighters quickly responded to a fire because they have practiced their own way. They put out the fire "problem solving" does not need - they kick into action plans. Once the fire to start a fire to solve the problem is the time to focus on. Instead, notice how quickly we can, especially on fire?

Old problems

The real danger is the old problem of every organization. Why? All the old problems are serious problems because they are often disguised. They are more digital than analog.

A union suddenly loses money or makes a company suddenly 1,000 people. When we say that the sudden 'responsibility to find all exonerated. Titanic disaster was avoidable - however you can ask

"" They did let it happen? "

The reality is that nothing happens suddenly. Decisions or non decisions and signs along the way were before things went over the cliff. We see signs. We choose to ignore them or pretend they are not a threat. Eventually the old problems that we had the time to think about options with the most acute problem that we have a few choices and demands immediate action erupts in the leaves. Captain of the Titanic hit the iceberg before he had many options - some after.

Chronic problems is the root of all serious problems, while serious problems are symptoms of chronic problems. Every serious problem in the dig will reveal an underlying chronic problem. Yet signs of serious problems to solve, often gets the most attention and resources. There is no question that serious problems should be handled. But the reality is that while serious problems unaddressed old problem will happen again. When we spend time acute problems we are solving real problems right - we're just a band aid put on it.


True innovators of the old problems before they become serious problems are identified. Innovators to create a new market or taking a new direction your company work. Scholars who base their past and are based on popular opinion, the acute evidence 'may downplay innovative ideas. Innovators will sometimes be wrong. But experts will not be entitled.

Software in the history of Lotus 123 all said they were on course. So far his best year was last year before they Microsoft Excel and MS Office software suite was overwhelmed with. Lotus was once hit with serious problems and it was too late. The computer to move information between different applications, users wanting to take the old problem should have been.

If you are busy fighting forest fires, find a way to put them on hold. And more importantly to seek out serious problems behind and look at old problems to solve. The secret to old problems you uncover and strategize their attack before he can raise its ugly head, you have to cut to the responsibility.

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